Introduction

CastleStone Custom Wood (“we,” “us,” or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website [insert website address] or use our services, including hardwood flooring, cladding, decking, installation, and custom bespoke furniture.  

Information We Collect

We may collect the following types of information:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any information you provide when you contact us or request a quote.  
Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, operating system, and pages visited.  
Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activities and preferences.  
How We Use Your Information

We may use your information for the following purposes:

To provide and improve our services.
To respond to your inquiries and requests.  
To communicate with you about our products and services.  
To personalize your experience on our website.
To analyze website usage and trends.
To comply with legal obligations.
Information Sharing

We may share your information with:

Service Providers: We may share your information with third-party service providers who assist us with website hosting, data analysis, and other business operations.  
Business partners: To complete a project.
Legal Compliance: We may disclose your information if required by law or to protect our rights.
Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.  

Your Choices

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.  
You can control the use of cookies through your browser settings.  
Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.  

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.  

Contact Us

If you have any questions about this Privacy Policy, please contact us.